Thank you for shopping at MY STARTUP COMPANY !
We strive to provide you with products of the highest quality. However, if you are not entirely satisfied with your purchase, we're here to help.
Returns
To initiate a return, please contact our customer service team at support@mystartupcompany.com with your order number and reason for return.
Refunds
If approved, we will initiate a refund to your original method of payment. Refunds may take up to 7-10 business days to process, depending on your payment provider's policies.
Shipping Costs
- Return Shipping: Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable.
- Damaged or Defective: If you receive a defective or damaged Service / Digitally / Product, please contact us immediately. We will cover the return shipping costs and ensure you receive a replacement or full refund.
Non-Returnable Items
Certain items are exempt from being returned, including:
- Gift cards
- Downloadable software products
- Service once Initiated / Delivered
Contact Us
If you have any questions about our return and refund policy, please contact us at:
- Email: support@mystartupcompany.com
- Phone: +91-9642010165
This policy is subject to change. Please review it periodically for any updates.
By clearly outlining the terms and conditions of returns and refunds, you provide transparency to your customers, enhancing their confidence in shopping with MY STARTUP COMPANY.